User Account

Account Registration

  1. Fill the registration form on the registration page. Select the appropriate Research Unit. If you need to register a Research Unit, please follow the step in research unit registration section.
  2. Accept the End User License Agreement using the checkbox
  3. Complete the Captcha
  4. Submit
  5. The Administrator of the Research Unit receive your request and has to process it. This is a manual processes. Please allow up to 7 days for this step.
  6. You will receive an email with your login credentials consisting of the email used for registration and an initial password. Follow the instruction in the password change section to change the initial passwordsmir-registration-user

Account setup

Go to MySMIR > Account & Settings to check your profile. Please consider adding a recovery email.

  • Title
  • Firstname
  • Lastname
  • Recovery email

Account deletion

For now, use the ticket system to request a deletion: Include the exact same information from your profile in the ticket.

  • Title
  • Firstname
  • Lastname
  • Email
  • Recovery email
  • Username

I can't login to my account

Locked account

Description: After 5 failed login atemps, your account will be locked for 10 minutes

Solution: You can try again after waiting 10 minutes

Disabled account

Description: In case of missbehavior or similar reasons, the SMIR team can disable account.

Solution: Contact us using our ticket system

Description: You have lost your last Research Unit membership

Solution: Contact us using our ticket system

Invalid credentials

Description: I forgot my password

Solution: You can reset your password. Read the password reset section for instructions.

Password change

The password can be changed on the MySMIR > Account & Settings page. See the password policy section to create a valid password.

Password policy

The password has to fullfil these criterias to be valid:

  • Length must be between 8 and 12 characters
  • It must contain 1 number (0-9)
  • It must contain 1 lower case character
  • It must contain 1 upper case character
  • It must contain 1 special character ( ? } { $ - . , ; : ! ] [ )

Password reset

  1. Use the password recovery page to reset your lost password.
  2. A link to create a new password will be sent to both the registration email and the recovery email. Follow this link to create a new password according to the password policy